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Terms of Service

Last Updated: January 19, 2026

Welcome to Zonemon. These Terms of Service ("Terms") govern your use of our domain monitoring and protection services ("Service") operated by Zonemon ("we", "us", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

1. Service Description

Zonemon provides domain monitoring services to help identify potential typo-squatting and similar domain threats. Our service includes:

  • Domain variation detection and monitoring
  • DNS record analysis
  • Threat assessment and reporting
  • Alert notifications for detected threats

2. Service Limitations and Disclaimers

IMPORTANT: Please read this section carefully as it contains important limitations on our service.

2.1 No Guarantee of Complete Detection: While we use advanced algorithms and techniques to detect typo-squatted domains and similar threats, we DO NOT and CANNOT guarantee that we will detect 100% of all possible domain variations, threats, or malicious domains. Domain squatters continuously develop new techniques, and some threats may go undetected.

2.2 No Prevention of Attacks: Our Service is a monitoring and detection tool only. We DO NOT prevent cyber attacks, phishing attempts, or other malicious activities. We cannot guarantee that using our Service will prevent any security breaches, data loss, or other harmful events.

2.3 User Responsibility: You acknowledge that:

  • Our Service is one component of a comprehensive security strategy
  • You remain solely responsible for your overall cybersecurity
  • You should not rely exclusively on our Service for domain security
  • You should implement additional security measures as appropriate

2.4 Accuracy of Information: While we strive for accuracy, we do not warrant that the information provided by our Service is complete, accurate, or current. Detection results may include false positives or miss actual threats.

3. Subscription and Payment

3.1 Subscription Plans: We offer various subscription plans:

  • Starter: $15/month (1 user, 5 domains)
  • Team: $49/month (5 users, 15 domains)
  • Business: $149/month (20 users, 50 domains)
  • Enterprise: Custom pricing based on requirements

3.2 Free Trial: New users receive a 15-day free trial with access to Starter plan features (1 domain limit during trial). No credit card is required for the trial.

3.3 Billing Cycles:

  • Monthly billing: Charged on the same date each month
  • Annual billing: 16.7% discount (equivalent to 2 months free)
  • All billing cycles begin on the date of subscription activation

3.4 Payment Processing: All payments are processed through Stripe, our third-party payment processor. We do not store credit card information on our servers.

3.5 Automatic Renewal: Subscriptions automatically renew at the end of each billing cycle unless cancelled before the renewal date. You will be charged using the payment method on file.

3.6 Failed Payments: If payment fails, we will attempt to charge your payment method up to 3 times over a 7-day grace period. If payment continues to fail, your account may be suspended until payment is received.

3.7 Refund Policy: All payments are non-refundable except as required by law. We do not provide refunds for partial months, annual subscriptions, or unused features.

4. Plan Changes and Cancellation

4.1 Plan Upgrades: You may upgrade your plan at any time. Upgrades take effect immediately, and you will be charged a prorated amount for the remainder of the current billing cycle.

4.2 Plan Downgrades: Plan downgrades take effect at the start of your next billing cycle. You must ensure your usage (domains and users) is within the limits of the new plan before the downgrade takes effect. Downgrades will be blocked if you exceed the new plan's limits.

4.3 Add-On Purchases: You may purchase additional domain or user capacity as add-ons to your current plan. Add-ons are billed immediately and renew with your subscription.

4.4 Cancellation:

  • You may cancel your subscription at any time through your account settings
  • Cancellation takes effect at the end of your current billing cycle
  • You will retain access to paid features until the end of your billing cycle
  • After cancellation, your account reverts to our free tier limitations
  • No refunds are provided for cancellations

4.5 Account Reactivation: If you wish to reactivate a cancelled subscription, you may do so at any time. Your billing cycle will restart from the date of reactivation.

5. User Accounts and Data

5.1 Account Creation: You must provide accurate and complete information when creating an account. Each account represents an organization and may have multiple users based on your subscription plan.

5.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

5.3 User Roles: Accounts support multiple user roles (Owner, Admin, Member, Viewer) with different permission levels. Account owners are responsible for managing user access and permissions.

5.4 Data Retention:

  • Active accounts: Data retained for the duration of your subscription
  • Free tier accounts: Domain scan data retained for 30 days
  • Cancelled accounts: Data retained for 90 days after cancellation
  • Account deletion: All data permanently deleted within 30 days of request
  • Backup retention: Automated backups retained for 30 days

5.5 Data Export: You may export your domain and scan data at any time through the dashboard. We provide data in standard formats (CSV, JSON) for portability.

5.6 Prohibited Uses: You may not use our Service to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Use the Service for any malicious purposes
  • Resell or redistribute the Service without authorization
  • Use the Service to monitor domains you do not own or have permission to monitor

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Zonemon and its licensors. The Service is protected by copyright, trademark, and other laws.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZONEMON SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers
  • Any interruption or cessation of transmission to or from the Service
  • Any bugs, viruses, or similar that may be transmitted through the Service
  • Any errors or omissions in any content
  • Any failure to detect domain threats or security issues

8. Indemnification

You agree to defend, indemnify, and hold harmless Zonemon and its affiliates, officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.

9. Termination

9.1 Termination by You: You may terminate your account at any time by cancelling your subscription and requesting account deletion through support.

9.2 Termination by Us: We may terminate or suspend your account immediately, without prior notice or liability, for:

  • Breach of these Terms of Service
  • Non-payment or payment failures beyond the grace period
  • Fraudulent or illegal activities
  • Actions that harm our Service or other users
  • Upon request by law enforcement or court order

9.3 Effect of Termination: Upon termination:

  • Your right to use the Service ceases immediately
  • We may delete your account and data after the retention period
  • You remain liable for any outstanding charges
  • Provisions that should survive termination will remain in effect

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide notice prior to any new terms taking effect.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]
Address: [Your Business Address]